Frequently Asked Questions
Shipping and Returns
We aim to deliver your order as quickly as possible.
Free UK Delivery : Orders will be shipped using Royal Mail or DPD and should arrive to all UK mainland addresses within 1-4 days.
Please contact us via our email address at firstname.lastname@example.org and we will be pleased to answer any questions
At present we do not ship internationally as standard, however you are most welcome to contact us at email@example.com if you would like us to ship to a non UK address and we will get back to you as soon as possible with Delivery costs.
If you wish to return a product we are happy to accept returns for unused, undamaged items.
Please email us in the first instance at firstname.lastname@example.org
- We will issue a full refund of the item cost once received and inspected.
- Refunds are issued within 5 working days electronically using the Pay Pal system.
- We are unable to refund the cost of your additional postage. Faulty goods will be exchanged or refunded outright.