Frequently Asked Questions

Shipping and Returns

Delivery information?

We aim to deliver your order as quickly as possible.

Free UK Delivery : Orders will be shipped using Royal Mail or DPD and should arrive to all UK mainland addresses within 1-4 days.

Who Should I Contact If I Have Any Questions?

Please contact us via our email address at sales@dogpoopbags.co.uk and we will be pleased to answer any questions

Do You Ship Internationally?

At present we do not ship  internationally as standard, however you are most welcome to contact us at sales@dogpoopbags.co.uk if you would like us to ship to a non UK address and we will get back to you as soon as possible with Delivery costs.

How Can I Return A Product?

If you wish to return a product we are happy to accept returns for unused, undamaged items.

Please email us in the first instance at sales@dogpoopbags.co.uk

  1. We will issue a full refund of the item cost once received and inspected.
  2. Refunds are issued within 5 working days  electronically using the Pay Pal system.
  3. We are unable to refund the cost of your additional postage.  Faulty goods will be exchanged or refunded outright.

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